jobs@impacthrnkmsolutions.onmicrosoft.com |
+91-8793740165/91-8446240165 |
Nashik
• Installing and configuring client computer systems.
• Responding to client IT support requests.
• Meeting with clients to diagnose software, networking, or hardware issues.
• Providing technical support on-site or via remote-access systems.
• Offering solutions that meet the needs of the client.
• Repairing hardware malfunctions, software issues, and networking problems.
• Maintaining good client relations.
• Tracking and managing work records.
• Compiling job reports.
• Work with developers to design algorithms and flowcharts.
• Produce clean, efficient code based on specifications.
• Integrate software components and third-party programs.
• Verify and deploy programs and systems.
• Troubleshoot, debug and upgrade existing software.
• Gather and evaluate user feedback.
• Recommend and execute improvements.
• Create technical documentation for reference and reporting.
• Develop an initial Implementation plan based on the clients’ requirements and available resources.
• Advise clients on the configuration of the system to support their business practices.
• Support clients in working through implementation issues and potential
roadblocks\ Perform installation and configuration of software.
• Working closely with the development teams to integrate the Platform
Creation and Implementation of scripts as per the product/project
customization.
• Provide documentation and end-user training for applications.
• Providing internal training to the team to ensure proper handshake of knowledge transfer.
• Post development monitor and support ERP solution in ships.
IT Support Engineer Requirements:
• Bachelor’s degree in information technology or computer science.
• Proven work experience as a technical support engineer.
• Knowledge of web services, API, and IP-based protocols.
• Experience with scripting languages such as Perl or Shell.
• Knowledge of computer hardware and networking systems.
• Good time management skills.
• Good interpersonal skills.
• Ability to troubleshoot
Experience | 1 - 3 Years |
Salary | 2 Lac 25 Thousand To 3 Lac P.A. |
Industry | ITES / BPO / KPO / LPO / Customer Service |
Qualification | Professional Degree, B.C.A, B.E, M.C.A |
Key Skills | Networking Desktop Support IT Helpdesk IT Service Desk Software Support IT Infrastructure Support IT Support Engineer Walk in |
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