jobs@impacthrnkmsolutions.onmicrosoft.com |
+91-8793740165/91-8446240165 |
Nashik, Pune, Nashik Pune Road
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.
Experience | 1 - 4 Years |
Salary | 2 Lac To 3 Lac P.A. |
Industry | ITES / BPO / KPO / LPO / Customer Service |
Qualification | B.A, B.B.A, B.Com, Diploma, Advanced/Higher Diploma, Higher Secondary, M.A, M.Com, Professional Degree, Vocational Course |
Key Skills | Customer Relationship Customer Care Customer Service Customer Support Customer Handling Interpersonal Skills Service Marketing Customer Management Problem Management MS CRM Convincing Power |
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